Gateway Service

Degraded Performance

Resolved

All services operational.

Problem Identified

Identified a bad DNS record causing certain gateways to communicate to incorrect IP addresses.
DNS has been refreshed, but we will have to wait for DNS propagation to take place.

Investigating

We still show a number of dropped connections. And are still working to identify a cause.

Investigating

We’re monitoring a number of failed connections to the datacenter. Currently evaluating with our datacenter partner.